Enphase - I have changed my internet provider/modem or my wifi password and need to reconnect my monitoring

Enphase - I have changed my internet provider/modem or my wifi password and need to reconnect my monitoring

If you have lost connection between your Enphase Envoy and the internet because you have recently replaced your modem, changed your wifi or had the NBN installed, please follow the directions below.

You will need access to both your modem and you Enphase monitoring device. You could have one of the following devices:

gateway-final.pngEnvoy R
The third device shown above which looks like a switchboard actually contains one of the IQ Gateway/Envoy S devices behind the yellow sticker. Please follow the directions for the IQ below.


Or if you prefer, please watch the YouTube video below which explains the process.



If you have the Envoy R, please follow the directions for the Envoy R below.


Or if you prefer, please watch the YouTube video below which will run you through the steps to identify the process.



Should these processes fail or if you have any further need of help, please lodge an new service case by following this link Submit a Service Case