Solaredge - I have changed my Wifi password or Modem/Connected to NBN and my monitoring is now offline.

Solaredge - I have changed my Wifi password or Modem/Connected to NBN and my monitoring is now offline.

If you are seeing an error on your Solaredge monitoring stating "No Communication" and you have recently changed your wifi password, please follow the links below to troubleshoot the issue and return connectivity.

You will need access to both your modem and your Solaredge inverter, and have downloaded the SetApp application on your mobile phone.

  
Click Here for Android. 
Click Here for Apple.


Please follow the steps below for either of the two device types.

Screenless HD Wave Inverter:


Solaredge Inverters with Screen:





Should these processes fail or if you have any further need of help, please lodge an new service case by following this link Submit a Service Case