SolarEdge - Monitoring Offline
This article applies to customers with a SolarEdge inverter
If you are seeing an error on your MySolarEdge monitoring app stating "No Communication" it is likely due to your inverter no longer being connected to the internet.
Have you recently changed your WIFI password, changed internet service provider, or upgraded your router?
If so, you will need to reconnect your inverter to your new WIFI network.
You will need access to your inverter, and the MySolarEdge app on your mobile device.
Please review this video on how to configure inverter communication
Should these processes fail or if you have any further need of help, please raise a service enquiry by completing this form.